FAQ'S
Get all the answers to the most frequently asked questions (FAQs) regarding wholesale sweatshirt orders, sweatshirt product, fleece accounts & quality apparel.
Q: How can I get more information about your products?
A: You can contact us at (949) 366-9911 and ask for the sales department or download a PDF catalog by clicking here.
Q: Can I set up a wholesale account with Independent Trading Company?
A: Yes, as long as you are a qualified wholesale company, engaged in the apparel business and have a valid resale certificate. (Note: resale certificate needed for CA and PA customers only). View our wholesale page HERE.
Q: What payment methods are available?
A: Independent Trading Company offers net 30 terms once a credit application has been submitted and approved (wholesale orders only). We also accept Visa, MasterCard and American Express.
Q: Are there minimums?
A: For wholesale....No, there is no minimum order quantity or dollar amount that must be met in order to place an order. For minimums on our Custom Fleece Program please contact [email protected]
Q: Can I order custom colors and styles?
A: Yes, please refer to our CUSTOM FLEECE section of our website (wholesale orders only).
Q: How long will it take for my order to ship?
A: Once your order has been received and credit approved it usually ships within 48 hours. Note, orders placed after 2 p.m. on a Friday will go out the following Monday or next business day during a holiday weekend.
Q: How do I take advantage of all the Retail Sales Independent offers?
A: In the footer section of our website you can sign up to be apart of our mailing list. We email sales regularly to our Retail customers.